Shipping Policy

Thank you for shopping with me, Tracy Paplow and Pure Passion.  Please understand that I am a one woman show, not Amazon.  I do my best to get orders out as quickly as possible!

Processing Time
Orders are processed and shipped within 2–10 business days.
You’ll receive an email confirmation with tracking once your order is on the way.

Tracking & Delivery
All orders include a tracking number so you can follow your package every step of the way. Be sure to check your email (and spam folder) for updates.

Shipping Issues
Please double-check your shipping address at checkout. Orders returned due to incorrect addresses may require an additional shipping fee to resend.

If your order is delayed, lost, or arrives damaged, please contact us immediately — I'll make it right.

Questions?
I'm here to help! Send an email to tracy@tracypaplow.com with any shipping concerns.

Thank you for choosing Pure Passion — I appreciate your business!